Truffle Shuffle

Member Questions

Class, Ingredient Kit, and Product Questions

Shipping

1. Once you receive your ingredient kit, place all your perishables in the fridge and keep the non perishable items together on the counter or in your cupboard.  If you have any questions, please contact our Smile Squad:  info@truffleshufflesf.com, v

1. Once you receive your ingredient kit, place all your perishables in the fridge and keep the non perishable items together on the counter or in your cupboard. &#xA0;If you have any questions, please contact our Smile Squad: &#xA0;<a href="mailto:info@truffleshufflesf.com,">info@truffleshufflesf.com,</a> via live chat, or by text/phone: 510.922.09122. &#xA0;If you are joining a class with a shopping list, premeasure your ingredients and set yourself up for success during the class!3. Check your printed recipe, class details email, or calendar invite for any homework or special equipment needed for your class.4. &#xA0;Mise en place means everything in its place. &#xA0;All items under this area of your recipe are items that you will need during the class. &#xA0;If you are able to have these readily available, you will not have to grab during the class. Additional tips:No rolling pin? &#xA0;Use a wine bottle or other cylinder shape itemNo truffle shaver? &#xA0;Use a microplane, mandolin, sheeting side of box grate, or cut as thinly/small as possible with knifeNo BBQ grill? &#xA0;O<span id="isPasted" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">ven using a cookie sheet with baking rack or casserole dish lined with tin foil and greased with canola oil

First time or seasoned chef looking for tips?

We record our classes and will add the recording to the class details page when it is ready to view!. Our classes will have with a live class or on demand badge:. For a live class, the class details page will have a "join zoom link" button:. When the

We record our classes and will add the recording to the class details page when it is ready to view!Our classes will have with a live class or on demand badge:<img src="https://attachments.gorgias.help/pyyw1/hc/9pl4/screenshot%20(2293)-9c5de368-b791-44a3-b3eb-0abecbec38a2.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">For a live class, the class details page will have a &quot;join zoom link&quot; button:<img src="https://attachments.gorgias.help/pyyw1/hc/9pl4/screenshot%20(2292)-44725db8-f4ab-426f-b309-778587a2482f.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">When the recording is ready, the team will replace the zoom link with the class recording. &#xA0;This will be labeled &quot;on demand video:<img src="https://attachments.gorgias.help/pyyw1/hc/9pl4/screenshot%20(2294)-0c84a7f3-d170-490a-8283-7c387385bd4a.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">Looking for other recordings? You can find other on demands in your account portal under classes and select the on demand option:<img src="https://attachments.gorgias.help/pyyw1/hc/9pl4/screenshot%20(2286)-25bc27b3-97e4-4f9e-9299-600bdc06fd6b.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">

Recording from live class

We schedule private instructors to teach live virtually with your group on Wednesday, Thursday, Friday and Saturdays at 2, 4 and 6PM Pacific Time.


Our complete meal kit is shipped and serves 2, and includes all your ingredients, and truffle

We schedule private instructors to teach live virtually with your group on Wednesday, Thursday, Friday and Saturdays at 2, 4 and 6PM Pacific Time.Our complete meal kit is shipped and serves 2, and includes all your ingredients, and truffle products (or even truffles)! You will also participate in our 90 minute interactive cooking class, plus we donate a meal for every kit ordered. We ship within the continental US except for Alaska, Canada, Puerto Rico, Virgin Islands, and Hawaii. For guests outside of our shipping areas, we can provide a shopping list and the zoom details to join in the fun with your guests/team.You are welcome to check our private event page on our website and submit a <a href="https://share.hsforms.com/13y4Z7cURRCiLpKjA6S5mFA52s0w?__hstc=18101030.2c4719fa43f6097edb4ec9bced2dd711.1664301241254.1694631258144.1694710355481.294&amp;__hssc=18101030.1.1694710355481&amp;__hsfp=3467805645" rel="noopener noreferrer" target="_blank">request form</a> or book a time with Chef Jason <a href="https://meetings.hubspot.com/jason1215/private-event-meeting" target="_blank">here!</a> Our event team will be able to assist you with available dates, pricing, and seasonal menu selections.An alternative for smaller groups: We are able to have your group of any size event in our public classes, please check out the line up and get ready to join an event to remember with our Truffle Shuffle Group experiences.<a href="https://truffleshuffle.co/collections/cooking-experiences" id="isPasted">https://truffleshuffle.co/collections/cooking-experiences</a>

Interested in a private event?

We have gift cards on our website:  https://www.truffleshufflesf.com/a/gc/gift-card/


These are e-cards and we do not have physical gift cards.  Our classes vary in price depending on recipe and ingredients.  E-cards are fulfilled automatically to

We have gift cards on our website: &#xA0;<a href="https://truffleshuffle.co/products/gift-card" id="isPasted">https://truffleshuffle.co/products/gift-card</a>/These are e-cards and we do not have physical gift cards. &#xA0;Our classes vary in price depending on recipe and ingredients. &#xA0;E-cards are fulfilled automatically to the contact email on the order or you may choose to send to your guest now or schedule for a later date.Choose your background:<img alt="Screenshot (5936)" class="hs-image-align-none fr-fic fr-dii" height="317" style="height: auto; width: 688px;" src="https://8527712.fs1.hubspotusercontent-na1.net/hubfs/8527712/Screenshot%20(5936).png" width="688">Choose the amount for the gift card:<img alt="Screenshot (5937)" class="hs-image-align-none fr-fic fr-dii" height="360" style="height: auto; width: 688px;" src="https://8527712.fs1.hubspotusercontent-na1.net/hubfs/8527712/Screenshot%20(5937).png" width="688">Enter your details if sending to yourself or your guest&apos;s details if you are sending directly to them. &#xA0;You can choose to send now or send later, too!<img alt="Screenshot (5938)" class="hs-image-align-none fr-fic fr-dii" height="305" style="height: auto; width: 688px;" src="https://8527712.fs1.hubspotusercontent-na1.net/hubfs/8527712/Screenshot%20(5938).png" width="688">&#xA0;

Do you have gift cards and how do I send?

Your gift card has a redemption code containing 20 alphanumeric characters. During the checkout process, there is a box labeled "gift cards/discounts" and this is where you will enter this code and click apply. Add code to the discount area and click

Your gift card has a redemption code containing 20 alphanumeric characters. &#xA0;<img src="https://uploads.gorgias.io/VvEzB7NjjOk7beky/Screenshot_1018-1745622d-cd33-4347-bd82-3e44a4e4c18f.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">During the checkout process, there is a box labeled &quot;gift cards/discounts&quot; and this is where you will enter this code and click apply.Add code to the discount area and click apply.&#xA0; Your applied code shows below when accepted by the system:<img src="https://uploads.gorgias.io/VvEzB7NjjOk7beky/Screenshot_1021-93029cbb-bdbc-4777-a370-1ebbff0febec.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">If you have misplaced your gift card, please reach out to <a href="mailto:info@truffleshufflesf.com">info@truffleshufflesf.com</a> for assistance. If you received this as a gift and are not the purchaser, please have the name of the guest to help us look up this information.